Partnership Success Associate Director

Who We’re Looking For:

MyHealthTeam, a Swoop company, is seeking an Associate Director of Partnership Success to provide internal support to the Sales Team by managing pharma partner advertising programs during the pre- and postsale process. This includes media plan and deck creation; campaign implementation, optimization, and reporting; and ensuring prompt resolution of advertiser business issues.

What You Get To Do Every Day:

  • Act as a strategic partner with the Sales Team, demonstrating a good understanding of client objectives and the needs of 15 to 20 pharma accounts. 
  • Be involved in all steps of the sales cycle from proposal to campaign reporting and monthly billing. 
  • Develop a strong understanding of MyHealthTeam media products and implement and execute advertising campaigns to ensure delivery and performance.
  • Coordinate internal efforts between other cross-functional teams as necessary.
  • Provide creative/third-party tags to Ad Operations and ensure clients’ ads are trafficked, monitored, and optimized.
  • Develop internal relationships and effectively communicate media program details to internal teams including Alliance Management, Partner Results, Ad Operations, and Marketing.
  • Independently complete RFPs and strategic development of presentations for Sales Team members.
  • Provide ongoing campaign management to ensure revenue is maximized.
  • Prepare monthly or quarterly client reports for delivery and performance. 
  • Research competitive intelligence when necessary.

What We’re Looking For:

  • Bachelor’s degree or equivalent experience, plus at least seven to 10 years in an agency or publisher environment with media-planning responsibilities (ideally within the pharma marketing realm)
  • Someone detail-oriented who thrives under pressure and tight delivery time frames
  • An understanding of third-party advertising tags and reporting
  • A proactive, results-oriented attitude with strong customer service skills
  • Proficiency in Microsoft Excel and PowerPoint
  • Knowledge of the latest digital advertising trends and online media
  • Knowledge of third-party measurement platforms (Crossix, Iqvia, Comscore)
  • Experience with CRM, Google Ad Manager, DoubleVerify, and Prisma is a plus
  • Preferred Eastern time zone location or comfort working EST business hours 

MyHealthTeam is committed to creating an inclusive space where current and future employees are valued for their skills, experiences, and unique perspectives. Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

This is a full-time, remote position. Location on the East Coast or comfort working Eastern time zone hours is preferred. We are offering a great opportunity to make a difference in the health care space.

  • Our corporate headquarters are in San Francisco, and we have teams on both the West and East Coasts.
  • Everyone at MyHealthTeam believes in the company mission, and we are committed to serving people facing chronic conditions.
  • This is a close-knit, hardworking company where everyone respects everyone else’s contribution to our success.
  • At MyHealthTeam, we believe in investing in people with diverse experiences and backgrounds to help improve the lives of people facing chronic health conditions. To do this, we seek to:
  1. Attract and hire a diverse workforce.
  2. Cultivate an environment where colleagues feel welcomed and supported.
  3. Nurture the professional growth of employees.

Company Vision

MyHealthTeam, a Swoop company, is a 100+ person, mission-driven company that creates social networks for people facing chronic health conditions. We believe that if you’re diagnosed with a disease such as multiple sclerosis, lupus, breast cancer, or diabetes (to name a few), it should be easy to find support, trusted information, and the best people around to help you. 

With social networks in 60+ different chronic conditions and more than 4 million members, MyHealthTeam is the fastest-growing social network in chronic health. Three years from now, if you’re diagnosed with a chronic condition, we believe your doctor will prescribe one of our social networks because being engaged there will actually improve health outcomes. We develop partnerships that empower and are transparent to our members. We believe that a business can “do good” while “doing well.”

Expected Salary Range

 $120,000 — $140,000

To apply for this position, send your cover letter and resume to jessica@myhealthteam.com with the subject line “Partnership Success Associate Director”