Pairing social connection with industry-leading health education
CINCINNATI and SAN FRANCISCO, September 26, 2024 – PatientPoint, one of the country’s leading digital health companies, today announced a strategic partnership with MyHealthTeam, the creator of the largest, most engaged patient social networks in the health care industry. This collaboration aims to provide patients in more than 35,000 PatientPoint locations the opportunity to connect with and find support from others who share their chronic health conditions. The partnership aligns with PatientPoint’s mission to deliver vital information and resources to patients and health care providers at crucial moments in the care journey.
With the partnership, PatientPoint’s waiting room and exam room screens will feature messaging that promotes MyHealthTeam’s platform, which serves more than 27 million patients annually through an expanding network of 60-plus patient communities. By scanning a QR code on PatientPoint devices, patients can instantly join relevant online communities, gaining support from other patients and access to information to better manage their health conditions.
Results from an initial five-week pilot showed strong interest from patients, with a 15 percent conversion rate of those who scanned QR codes becoming registered members of MyHealthTeam. The immediate patient uptake and significant engagement reinforce the value of connecting patients with information from their health care provider and others along their health care journey. MyHealthTeam patient communities are password-protected, privacy-safe, monitored, and free for all patients.
The PatientPoint and MyHealthTeam collaboration has the potential to impact more than 750 million patient visits each year across all therapeutic areas. During the five-week pilot, the partnership saw particularly strong engagement among patients with obesity or diabetes.
“Our partnership with MyHealthTeam underscores PatientPoint’s dedication to delivering relevant resources and information in the critical moments when care decisions are made,” said Mike Collette, founder and CEO at PatientPoint. “This collaboration reinforces our leadership in the point-of-care space and furthers our purpose of empowering better health for all. We know educated, engaged, empowered patients make better decisions about their health, leading to patients living more supported, informed and fulfilled lives as they manage their conditions.”
“With this partnership patients can get the care they need from their doctor, plus the ongoing support, guidance, and education they need when not in front of their doctor,” said Eric Peacock, co-founder and CEO of MyHealthTeam. “By making MyHealthTeam’s patient communities available through PatientPoint’s extensive network of physician offices, we can improve health outcomes by providing timely support and information helping people feel more connected and informed before, during and after their visit with the doctor.”
ABOUT PATIENTPOINT
PatientPoint® is a leading digital health company that connects patients, health care providers, and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Learn more at patientpoint.com.
ABOUT MYHEALTHTEAM
MyHealthTeam believes that if you are diagnosed with a rare disease or chronic condition, it should be easy to find the people, support, and medically approved information you need to best manage your condition. Millions of people regularly visit one of the 60-plus condition-based communities by MyHealthTeam — from Alzheimer’s to vitiligo — covering all therapeutic areas and many rare conditions in between. Visit MyHealthTeam for a complete list of conditions served. MyHealthTeam social networks and knowledge centers are actively being used in 13 countries.