Ad Operations Specialist

Who We’re Looking For: 

MyHealthTeam is seeking an Ad Operations Specialist to manage the execution, tracking, and optimization of digital advertising campaigns across our 60+ social networks. This role reports directly to the Senior Ad Operations Specialist and plays a critical part in ensuring campaigns launch flawlessly, meet client objectives, and deliver against KPIs and performance benchmarks.

In this collaborative role, you’ll work closely with the Partner Success, Product, Alliance Management, Partner Results, and Performance Marketing teams to support campaign strategy, reporting, and issue resolution. You’ll monitor and optimize campaigns using data from DoubleVerify, DCM, and ad server to drive performance, maximize results, and continuously improve campaign outcomes.

What You Get To Do Everyday:

  • Manage full campaign lifecycles from trafficking and QA to pacing, monitoring, and reporting on 20+ campaigns
  • Analyze and compare data from multiple sources to assess campaign performance and identify opportunities for optimization
  • Track campaign delivery to ensure accurate pacing, on-time execution, and performance against KPIs
  • Identify and recommend improvements to maximize engagement, delivery, and revenue
  • Communicate campaign status, delivery, and performance metrics to internal stakeholders
  • Document best practices, troubleshoot issues, and contribute to process improvements across Ad Operations

What We’re Looking For:

  • Bachelor’s degree or an equivalent combination of education and at least 2 years of hands-on experience in ad operations, trafficking, or digital media execution
  • A detail-oriented person who thrives under pressure and tight delivery timeframes
  • An understanding of third-party advertising tags and reporting
  • Demonstrated ability to proactively solve problems and drive results through strong analytical thinking
  • The ability to interpret data, identify trends, and make data-driven decisions
  • Proficiency in Microsoft Excel for data analysis
  • Knowledge of the latest digital advertising trends and online media
  • Knowledge of third-party measurement platforms (Crossix, Iqvia, Comscore) is a plus

MyHealthTeam is committed to creating an inclusive space where current and future employees are valued for their skills, experiences, and unique perspectives. Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

This is a full-time, remote position. You are welcome to work in our downtown San Francisco office. We are offering a great opportunity to make a difference in the health care space.

  • Our corporate headquarters are in San Francisco, and we have teams on both the West and East Coasts.
  • Everyone at MyHealthTeam believes in the company mission, and we are committed to serving people facing chronic conditions.
  • This is a close-knit, hardworking company where everyone respects everyone else’s contribution to our success.
  • At MyHealthTeam, we believe in investing in people with diverse experiences and backgrounds to help improve the lives of people facing chronic health conditions. To do this, we seek to:
    • Attract and hire a diverse workforce.
    • Cultivate an environment where colleagues feel welcomed and supported.
    • Nurture the professional growth of employees.

Company Vision:

MyHealthTeam, a Swoop company, is a 100+ person, mission-driven company that creates social networks for people facing chronic health conditions. We believe that if you’re diagnosed with a disease such as multiple sclerosis, lupus, breast cancer, or diabetes (to name a few), it should be easy to find support, trusted information, and the best people around to help you. 

With social networks in 60+ different chronic conditions and more than 4 million members, MyHealthTeam is the fastest-growing social network in chronic health. Three years from now, if you’re diagnosed with a chronic condition, we believe your doctor will prescribe one of our social networks because being engaged there will actually improve health outcomes. We develop partnerships that empower and are transparent to our members. We believe that a business can “do good” while “doing well.”

Expected Salary Range:

$55,000 — $70,000

Interested candidates should send a cover letter and resume to [email protected] with the subject line “AdOps.”